Name: Caroline Kolbe
Rating: 1
Review: Learn from my mistake and pay attention to the bad reviews!!!I believe they also go by the name, Blue Daisy Maids, as that was the company I contacted, and Trustworthy Cleaning Service were the ones to respond back.I hired them last month to do a move out cleaning on a house I had rented and unfortunately had a few issues after the service. My main issue was that they damaged almost all of the blinds in the house (which will most likely have to come out of my security deposit now). They did not offer any sort of compensation when I reached out to them and said that the blinds were already like that when the women came by (a complete lie – I have a few photos of the windows from right before I moved out and the blinds were intact). They ignored my email for almost three weeks and then lied in their response back.They also set the thermostat to 57 degrees, and left it at that temperature, until I went by hours later to check on the house. It was over 100 degrees that day, they could have easily broken the AC unit. They told me that the women do not know how to use the thermostat and that it was already like that when they arrived (once again a bold faced lie, I had the temp set in the 70s).My appointment was pushed back by a few hours, which wasn’t a huge deal, since I had already moved out and left a key for them. I decided to drive by around the time of the appointment to double check they had arrived, since my walkthrough with my landlord was the next day, and they were inside of the wrong house!! I had to frantically knock on the door and then speak to someone on the phone to tell the women to go to the correct address. Super frustrating. I had also confirmed my address with them that morning via text.The cleaning itself was fine, but they did miss a few areas like some dirty spots on the walls and inside a few cabinets/drawers.I would personally not recommend them to anyone.
Date: a year ago