Name: Deborah Kohrt
Rating: 1
Review: I called to use this cleaning service for a deep clean in my home. We agreed on a price per maid, I knew it was going to cost $400+. The sad situation is the workers probably see only dollars for their work. Three women showed up at my door, I thought….I did ask for a deep clean which is why the third woman was here. 2 of the women started cleaning while the third woman seemed to be assessing my home, l thought she must be a supervisor. I explained to her I have been sick and unfortunately my home has been neglected. After our talk, she said she was going to lunch and would be back soon. When the two women were done cleaning my bedroom, and master bath, me and my dog stayed in my bedroom. Later there was a knock on my door, they said they were done. The supervisor was back, she said she had been back for an hour. I questioned her, because I have a security alert system that let’s me know when someone enters or exits. I heard the alert several minutes before they knocked at my door. I do not like dishonesty plus charging me for her supposedly hour of work….bad business. Her explanation is that my home was so dirty she had to come back. Superficially the rooms looked okay, I could tell not a deep clean. This was the first and last time for Maid Brigade, they are making a bad name for cleaning services, not only with cleaning, but dishonesty.
Date: 5 months ago